Adswadi

Refund Policy

Last updated: June 1, 2025

We want you to be completely satisfied with Adswadi. If you're not happy, we're here to help.

1. 7-Day Money-Back Guarantee

If you are not satisfied with Adswadi for any reason, you may request a full refund within 7 days of your initial subscription payment. This applies to first-time subscribers on any paid plan.

This guarantee covers only your first payment on a plan — see Section 3 below for renewal payments.

To request a refund, email us at adswadiofficial@gmail.com with your registered email and reason for refund.

2. Eligibility for Refunds

Refunds are applicable if:

  • You are a first-time subscriber and request within 7 days of payment
  • There is a technical issue on our end that prevents you from using the service
  • You were charged incorrectly (duplicate payment, wrong amount)

3. Renewal Payments Are Non-Refundable

Once your subscription renews and payment is made, that renewal payment is final and non-refundable — this applies equally to the Starter, Agency, and Growth plans. The 7-day money-back guarantee in Section 1 applies only to your first payment on a plan, not to any renewal after that.

If you no longer want to be billed, cancel before your renewal date from Settings → Billing — see Section 5.

Other cases not eligible for refunds:

  • Partial month usage after cancellation
  • WhatsApp conversation charges (these are billed by Meta and passed through)
  • Accounts suspended due to policy violations
  • Add-on purchases (extra contacts, extra numbers)

4. WhatsApp Conversation Credits

WhatsApp conversation charges are determined by Meta and vary based on message type and country. These charges are non-refundable once messages have been delivered, as they are directly billed by Meta.

5. Cancellation Policy

You can cancel your subscription at any time from Settings → Billing. Your access will continue until the end of the current billing period. We do not provide pro-rated refunds for unused days in the billing cycle.

6. Refund Process

Once your refund request is approved:

  • Refunds are processed within 5-7 business days
  • Credit will appear in your original payment method
  • For UPI/Net Banking: 3-5 business days
  • For Credit/Debit Cards: 5-7 business days

7. How to Request a Refund

Email adswadiofficial@gmail.com with:

  • Your registered email address
  • Payment transaction ID
  • Reason for refund request

Our team will respond within 24 business hours.

8. Contact

📧 adswadiofficial@gmail.com

📞 +91 8678830021 (Mon–Sat, 10am–6pm IST)